The DataMart Client says the "Network is Offline".
Solutions
Several things can lead to this screen on the DataMart Client. Follow the steps below, in order, until the issue is resolved.
Click "Try to reconnect" on the error screen
Check that TLS settingsare enabled on your browser
Delete the potentially corrupted Network Settings XML file
Close the PMN DataMart Client (v3.x)
Delete the Network Settings XML file.
For DataMart Client version 3.3.0 or later, the Network Setting file is located here (replace the bolded text with your LAN username) C:\Users\yourLANusername\AppData\Roaming\LincolnPeak\Dns
For DataMart Client version 3.2.12 or prior, the Network Setting file is located here (replace the bolded text with your LAN username) C:\Documents and Settings\yourLANusername\Application Data\LincolnPeak\DNS
Open PMN DataMart Client
Re-enter your connection settings (i.e. service URL, username, and password)
If these steps do not resolve your issue, please contact your Network Administrator
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