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- Verify your username and password are correct by logging into the Portal page. This is the same page you registered for your account from.
- Ensure the service URL matches exactly what was provided to you. This will be a is different URL from the one used from the URL that you use to access the portal. It is in the format of https://YourNetworkDomainName/api/soap/dmclient, where the bolded text is the domain name that you use to access the Portal.
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If these steps do not resolve your issue, please contact your System Network Administrator |
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