Issue | Workaround |
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Response Detail Web Portal tab resizing
| In Firefox, Internet Explorer, and Edge, the Response Detail tab for Question Engine-based requests may occasionally not resize properly to accommodate viewing a large number of DataMart responses at once. This will prevent the user from being able to view results directly on the PMN Web Portal, but it does not prevent the user from downloading results. Two workarounds have been identified: - Use Chrome or Safari web browsers when viewing results on the PMN Web Portal. These browsers are not affected by this issue.
- In Firefox, when the Response Detail window fails to resize, right-click the contents of the Response Detail tab and click This Frame>Reload Frame.
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Checking for NULL ADMIT_DATEs in PCORnet Menu-Driven Queries | The Observation Period term in PCORnet Menu-Driven Queries fails to check that ADMIT_DATEs are not NULL if both minimum and maximum dates are left blank when creating the query. To avoid this, always enter a minimum and/or maximum date when using the Observation Period term in PCORnet Menu-Driven Queries. This is expected to be fixed in PopMedNet 6.7. |
The "Contact Us" link on the SSO log in page for the Sentinel Query Tool opens an email to support@popmednet.org | If you have any questions or need assitance with the Sentinel Query Tool or DataMart client, please navigate directly to the PopMedNet Service Desk |
Error when double-clicking on a request file in the DataMart Client | When a DataMart Administrator opens a new file distribution or modular program request, they must click on that file in order to download it. In many instances, if the user double-clicks on that file, an error appears and the DataMart Client closes. to avoid this, all users should single-click on any files for download in the DataMart Client. |
Recent changes to the FireFox web browser are not compatible with secure PopMedNet sites | Users will need to use another web browser, such as Chrome or Internet Explorer to access the Query Tool. This affects the following sites: |